delivery & returns

BUYING PRODUCTS ON OUR WEBSITE

By placing an order with Mallorca Distillery, you acknowledge to have read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at info@mallorcadistillery.com before placing your order with us.

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

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AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

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PROCESSING YOUR ORDER

Once your order has been placed, it will be processed within 2-3 days. You will then receive an email from our courier with the tracking number.

We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Mallorca Distillery and transfer of responsibility in the same way.

If possible, please check the condition of your parcel before you sign for it. If it’s at all damaged, don’t sign for it but hand it back to the courier to return to us. If you only discover that your parcel is damaged after you’ve signed for it, please call +348704310 or email info@mallorcadistillery.com

To purchase products from Mallorca Distillery, you must be of legal age to buy alcohol in the country in which you reside. Delivery will only be made to individuals of legal purchase age and our delivery company will require signature on delivery. Our delivery company will check ID if they are unsure of the recipients age.

Unfortunately, we do not deliver to addresses outside of Spain. You may place an order for Product(s) from outside the Spain if you have a Spain billing address for your credit or debit card, but the order must be for delivery to an address within Spain. 

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DELIVERY

Mallorca Distillery undertakes to deliver the products in the shortest possible time, and in any case, within thirty (30) calendar days from the date of formulation of the order. Delivery will be made at the address indicated for this purpose in the registration process. Products will not be delivered in post office boxes or booths.

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AVAILABILITY

All items are subject to availability. We will inform and refund you as soon as possible if the goods you have ordered are not available.

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RETURNS & EXCHANGES

For cancellations or returns please see the out terms and conditions. Feel free to contact us on +348704310 or email info@mallorcadistillery.com

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SHIPPING COSTS

The shipping costs will be paid by the customer and will be calculated at checkout. There will be no shipments to the Canary Islands, Ceuta and Melilla. 

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COMPANY INFORMATION

Address: Mallorca Distillery SL, Carrer del Gremi de Sucrers i Candelers 20, Nave 4
Poligono Son Castello, Palma 07009, Balearic Islands, Spain

info@mallorcadistillery.com

Telephone: +34 871704310  

ES B16529216